As we draw to the end of another busy year, we’ve been reflecting on the broad range of exciting projects we get to work on. We’re lucky to work with some of the most forward thinkers in the learning and development industry.
We’ve found that those who understand the value of aggregating the data across their learning ecosystems are able to make informed decisions and respond to crises in an agile way.
And we aren’t the only ones who recognize and value this forward-thinking approach; here are four Watershed-powered, award-winning projects that impressed the Brandon Hall Group judges.
Congrats to these Brandon Hall Group Award Winners!
Nebraska Medicine: Best Advance in Learning Management Technology for Compliance Training
Using xAPI and SCORM in Instructional Design
Nebraska Medicine redesigned and streamlined their Annual Compliance Training module (ACT) to be adaptive for the 9,000+ employees completing the module each year.
Learners are directed to relevant, applicable learning based on their responses to qualifying questions about their job roles and geographic locations.
The project’s goals were to increase colleague satisfaction, decrease completion time for required training, and improve physician satisfaction with the Provider ACT pathway.
Watch this recorded webinar to see how Nebraska Medicine is creating adaptive, dynamic learning content.
Visa: Best Program for Sales Training and Performance
Product-Knowledge Gamified Learning Challenge Increases Sales Opportunities
Visa’s learning program consists of a learning game, gamified learning platform, product-knowledge scenario-based eLearning modules, and in-depth analytics. This innovative approach uses learning technology and is supported by a robust learning ecosystem.
Created by Watershed, LEO Learning’s design team, and the L&D team at Visa University, the program underwent several rounds of testing for usability, engagement levels, and learning impact before a full launch in August 2020. This meticulous process was part of their comprehensive learning strategy.
The program was designed around Visa’s learning measurement needs and fully integrated using xAPI into Visa’s instance of Watershed—creating a cohesive learning ecosystem.
This approach allows Visa to continuously improve the learning experience following data analysis—including metrics such as time spent learning, scoring, and behavioral change.
See how Visa increased learning engagement and uptake of product knowledge training among salespeople in the organization.
Caterpillar: Best Advance for Leading Under a Crisis
Caterpillar Virtual Instructor Led Training (vILT)
Caterpillar faces the need to keep 63,000+ technicians trained in Foundational, Advanced, and Expert level courses and curriculums.
This also applies to recruiting the next 10,000 technicians per year to work on the most advanced equipment and engines in the world and support their global customer base.
When Covid-19 shut down in-person learning and travel, Caterpillar’s Global Dealer Learning division went to work:
- In less than four weeks, they transitioned prioritized learning opportunities onto a virtual platform.
- Within months had reached 1200% more learners than in its peak in 2019.
Caterpillar: Best Advance in Creating an Extended Enterprise Learning Program
Caterpillar CDP (Career Development Process)
Caterpillar’s Career Development Processes for Sales, Service (Technicians) and Leadership have continually advanced the ability for their dealer network to improve their performance—particularly through their leadership development initiatives.
As dealers demonstrate improved process performance through Caterpillar recognized accreditation, they’ve seen improved performance in nearly every key business indicator.
This includes market performance, sales volumes, profitability, employee engagement and productivity, and customer experience.
Find out more about how Caterpillar shifted from an instructor-led training approach to a virtual one as well as their Career Development Process Wheel.
Wanna share your story?
Are you doing something cool with Watershed? Want to be considered for an industry award? Send us an email and let us know, and we’ll help write your story and nominate you.
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